Become more confident at explaining and persuading. These snippets help you describe the struggle, the problem and the situation. They skill you in explaining good ideas!
Your Problem. A symptom of the real problem?
“Is this problem I've got... is it a generic situation or an exception?”
Job to be Done - Explained by its creator
Sometimes - just sometimes - a complex question actually has a simple answer. Simple once it’s pointed out…
Is Observation the key to Innovation?
When looking carefully at something, bear in mind this subtle observation…
Always ask Why!
To get to the root cause of something ask Why five times. It helps you fix the cause, not the symptom.
Infection control: the Five S's
5S is a system for organizing spaces so work can be performed efficiently, effectively and safely.
Improve 100 things by 1% or 1 thing by 100%
Don't hesitate to contribute small ideas that will help get the "job" done better, faster, cheaper. These "incremental" ideas can be authorized fast and quickly implemented!
Margaret Mead and the significance of a broken femur
Years ago, anthropologist Margaret Mead was asked by a student what she considered to be the first sign of civilization in a culture.
When you join a company, who hires who?
An organization delivers good performance based on its Values…
How to find a needle in a haystack?
The problem is not a lack of ideas - companies are usually swimming in them.
Daniel Kahneman
Kahneman, the brilliant Israeli cognitive scientist, says there are two ways we think…
Root Cause Analysis: Ask Why 5 Times
The 5 Whys technique is a straightforward yet powerful tool for drilling down to the root cause of a problem through a simple sequence of questioning.
How to find improvement ideas
Improvement is inevitable when attention is attracted to…
